Customer Service

customer

One of our principal values at Hadad Bros. is the high standard of sevice we always strive to give our customers.

We are at your service for all of the following.  Should you require further information, please contact us at: This email address is being protected from spambots. You need JavaScript enabled to view it.

We give a lifetime guarantee on all Hadad pure silver items. Any damaged item will be repaired or replaced according to the company policies
All Moreshet items also carry a lifetime guarantee on the quality and durability of the material, and the layer of silver. Any damaged item will be repaired or replaced according to the company policies.

In either event, you are asked to bring the damaged item to one of our branches, or to send us photographs, together with a description of the defect by e-mail to: This email address is being protected from spambots. You need JavaScript enabled to view it.

If you are interested in availing yourself of either of these services, please take the item in question to one of our branches to get an estimate.

Customers living abroad should send photographs and any information to:This email address is being protected from spambots. You need JavaScript enabled to view it.

Should you wish to engrave an item you are purchasing, please indicate this at the time of purchase.

Once you have made a purchase, one of our representatives will contact you in order to confirm the text.

At Hadad Bros. we will purchase both 925 and 800 sterling silver items. We will pay cash (rate 1) or give you a 'trade-in' credit towards a purchase (rate 2 higher).


We would ask to take the items you wish to trade-in to one of our branches for an estimate of their trade-in value. Alternatively, please send a photograph and information (weight, quality of silver 800/925 etc) to: This email address is being protected from spambots. You need JavaScript enabled to view it.

Please contact us when purchasing gifts for clients or employees!

Company rates are applicable for orders of 10 items or more.

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Contact Us

Your enquiry is important to us and we will be happy to be of service on any matter. You are welcome to contact us in one of the following ways: Call us – Send email – Send enquiry form

Call Us

Customer Services:  (+972)54-484-4103